Transaksi Tahun 2011 | Transaksi Tahun 2010
Data Transaksi Aduan Awam 2011
| NO | Aplikasi | Bilangan Transaksi 2011 |
| Jan | % | Feb | % | Mac | % | April | % |
| 1. | Cadangan, Aduan, Maklumbalas | 125 | 100% | 83 | 100% | 85 | 100% | 70 | 100% |
| | JUMLAH | 125 | 100% | 83 | 100% | 85 | 100% | 70 | 100% |
| NO | Aplikasi | Bilangan Transaksi 2011 |
| Mei | % | Jun | % | Julai | % | Ogos | % |
| 1. | Cadangan, Aduan, Maklumbalas | 74 | 100% | 83 | 100% | 110 | 100% | 58 | 100% |
| | JUMLAH | 74 | 100% | 83 | 100% | 110 | 100% | 58 | 100% |
| NO | Aplikasi | Bilangan Transaksi 2011 |
| Sept | % | Okt | % | Nov | % | Dis | % |
| 1. | Cadangan, Aduan, Maklumbalas | 81 | 100% | 84 | 100% | 112 | 100% | 100 | 100% |
| | JUMLAH | 81 | 100% | 84 | 100% | 112 | 100% | 100 | 100% |
Transaksi E-Payment 2011
| | JAN | % | FEB | % | MAC | % | APRIL | % | MEI | % | JUN | % |
| MAYBANK | 146 | 78% | 394 | 60% | 143 | 67% | 144 | 66% | 89 | 56% | 59 | 60% |
| CIMB BANK | 14 | 7% | 77 | 12% | 27 | 13% | 26 | 12% | 26 | 16% | 17 | 17% |
| AMBANK | 0 | 0% | 2 | 0.3% | 4 | 2% | 3 | 1.4% | 3 | 2% | 3 | 3% |
| EONBANK | 0 | 0% | 14 | 2% | 6 | 3% | 0 | 0% | 1 | 1% | 2 | 2% |
| RHB BANK | 2 | 1% | 20 | 3% | 2 | 1% | 2 | 1% | 5 | 3% | 4 | 4% |
| BANK RAKYAT | 0 | 0% | 10 | 1.5% | 4 | 2% | 3 | 1.4% | 1 | 1% | 1 | 1% |
| BSN | 26 | 14% | 137 | 21% | 26 | 12% | 39 | 18% | 31 | 20% | 13 | 13% |
| POS | 0 | 0% | 4 | 0.6% | 1 | 0.4% | 1 | 0.5% | 2 | 1% | 0 | 0% |
| JUMLAH | 188 | 100% | 658 | 100% | 213 | 100% | 218 | 100% | 158 | 100% | 99 | 100% |
| | JUL | % | OGOS | % | SEP | % | OKT | % | NOV | % | DEC | % |
| MAYBANK | 196 | 62% | 284 | 69% | 140 | 64% | 169 | 57% | 107 | 75% | 94 | 67% |
| CIMB BANK | 27 | 9% | 44 | 11% | 29 | 13% | 49 | 16% | 14 | 10% | 10 | 7% |
| AMBANK | 8 | 3% | 6 | 1% | 0 | 0% | 3 | 1% | 4 | 3% | 6 | 4% |
| EONBANK | 1 | 0.3% | 16 | 4% | 1 | 0% | 8 | 3% | 0 | 0% | 0 | 0% |
| RHB BANK | 7 | 2% | 2 | 0.4% | 6 | 0.5% | 5 | 2% | 0 | 0% | 3 | 2% |
| BANK RAKYAT | 17 | 6% | 15 | 4% | 8 | 3.7% | 10 | 3% | 4 | 3% | 0 | 0% |
| BSN | 51 | 17% | 47 | 11% | 34 | 6% | 54 | 18% | 13 | 9% | 28 | 20% |
| POS | 1 | 0.3% | 0 | 0% | 0 | 0% | 0 | 0% | 0 | 0% | 0 | 0% |
| JUMLAH | 308 | 100% | 414 | 100% | 218 | 100% | 298 | 100% | 142 | 100% | 141 | 100% |